The eighth edition of Grupo Louro magazine focuses on our ongoing commitment to Customer Service, one of the fundamental pillars driving the Group’s growth and innovation. More than just delivering quality products, we endeavour to offer a service experience that enhances each customer and strengthens trust in our work.
In this issue, we explore in depth the essential role of each department – from planning to production, logistics, sales and marketing – in creating an integrated service cycle. In every interaction, the Group’s values are present, fostering lasting relationships and experiences that exceed expectations.
Also noteworthy are the advances in technologies and infrastructures that reinforce our efficiency and commitment to sustainability, such as the new spark detection and extinguishing system in the carpentry sector.
The Louro Group also reinforces its commitment to social and environmental responsibility by adhering to the amfori BSCI code of conduct and the OK recycled certification awarded to Lusocolchão, which recognises the incorporation of recycled and traceable plastics in its products.
These and many other topics are available to explore in print or digital format.
Happy reading!
